After the sale
Service & support
Installation, training, warranty, maintenance and repair — the reason to buy a machine locally rather than import it alone.
The cheapest quotation is easy to find. What is hard to find is someone who answers the phone eighteen months later, when the machine is down and a delivery is due.
A machine waiting six weeks on a part costs more than it ever saved at purchase. That arithmetic is the entire argument for buying from a company with engineers and stock in the country.
What it is for
- Installation and commissioning
- Operator training on handover
- Warranty support
- Preventive maintenance visits
- Breakdown repair and diagnostics
- Spare parts identified from your machine
Tell us the part you need to make
An engineer reads every request. Usually the same working day.
Related
- Tooling & spares The machine is the purchase. Tooling and spares are what decide whether it earns.
- Training A machine performs at the level of the person operating it. Training is where the difference between the two shows up.
- Nine kinds of machine, one supplier Everything below is stocked or sourced directly from the manufacturer. Tell us the part you need to make and we will tell you the machine that makes it.